Due to the longer session durations involved with intensive couples therapy, I require at least 2 business days (48 hours) notice of cancellation of, or changes to, scheduled 1-hour sessions and 5 business days (1 calendar week's) notice for sessions that are scheduled for longer than 1-hour. Cancellations, or changes, made to scheduled sessions in less than those notice periods will incur a cancellation charge equal to the full fee for the scheduled session at the prevailing rate. Multi-day intensives (a series of multiple 3-hour sessions) require 2 weeks' notice in advance of the first session in the series, of any change or cancellation, to avoid being liable for the cost of the whole series. Automated reminder emails, if you opt to receive them, are sent out for your convenience. Please do not rely on these emails as your sole method for remembering our scheduled sessions, as they may not be delivered to in accordance with the above notice periods. Refunds for previously paid deposits will incur a 5% administration charge.